Return Policy – US only
Crafty India is happy to accept returns on any unused/unworn items in the same condition as it was listed by the Seller within ten (10) days of your receipt of the order. In order to return an item to Crafty India, please follow the procedure outlined below:
1. You must email [email protected] with “Return” as subject line within three (3) days of receiving your order.
2. When your return is approved, Crafty India will provide a refund for return shipping costs with proof of shipping. You must ship your order in a timely fashion, so that it is received within the ten-day period. Items must be returned with all original enclosed packaging, exactly as sent to you from the seller. Please note that you are responsible for the item until it reaches Crafty India. When your return is approved, Crafty India will provide a refund for standard return shipping costs with proof of shipping.
3. Crafty India will evaluate the condition of the item you returned, and compare it with the Seller’s description of the item at the time of sale. Crafty India will also consider all information provided in your online return form when determining what type of refund will be issued to you. If a seller misrepresented the item in their listing (e.g., the item is damaged or defective), you must include such details in the email. Crafty India may contact you for further details. Failure to respond to Crafty India’s request for information may result in denial of a credit or refund.
4. Crafty India will issue a full refund to your original payment source, or a Crafty India store credit, at the sole discretion of Crafty India
5. Crafty India will notify you via email when your refund or credit is processed.